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Frequently asked questions

How do I watch this livestream?

At the event start time, press the ‘Play’ button on the screen above. Please note this link will not be active until 4:00pm, Wednesday 9 December, 2020.

How can I join the livestream?

You can join from any mobile device, laptop, surface pro, or PC (but not a back office PC in a store). For the best viewing experience, we recommend joining the livestream via Chrome. If you can access a YouTube video on your machine or device, you should have no problem viewing the livestream.

What are the minimum software requirements on my iPad, tablet or mobile phone?

The meeting will be livestreamed so we recommend updating the software on your device to the most current version available to maximise your viewing experience. If your device cannot be upgraded to the latest software, you may not able to join or view the meeting on your device.

Do I need to download anything to view the livestream?

No. The livestream will play in your browser if you are connected to a proper broadband network. It will also work in all HTML5 enabled mobile browsers.