Frequently Asked
Tech Questions

How do I join the meeting?

The event will automatically begin at the scheduled time on your screen.

What are the minimum software requirements on my iPad, tablet or mobile phone?

The event will be live streamed so your device will need to have a browser installed as a minimum. We recommend Google Chrome. If your device cannot be upgraded to the minimum software requirement, you will not be able to join or view the event and will need to wait for the recording to be made available. To download Google Chrome click here.

Do I need to download anything to watch the event?

No. The video will play automatically in your browser and you will need a good internet connection. If you’re on a mobile device try switching to 4G if your connection isn’t stable.

Can I share event link with members of my team?

Yes, you can forward the event link to your colleagues to register to view the event.

I’m stuck! Can I speak to someone?

Yes. Click the purple support button in the bottom right corner of your screen to speak with our Live Chat agents.